Privacy Policy

At Libra Cleaning Services Ltd., we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect the personal information you provide when using our website. By using our website, you agree to the collection and use of your information in accordance with this policy.

---

1. Information We Collect

We may collect and process the following types of personal information:

Personal Identification Information: Such as your name, email address, phone number, and any other contact details you provide when filling out forms or contacting us.

Usage Data: Information on how you use our website, including your IP address, browser type, browsing patterns, and referral sources.

Cookies: We use cookies and similar tracking technologies to track activity on our website and improve your browsing experience. For more information, please see our Cookie Policy.

---

2. How We Use Your Information

We use the information we collect for the following purposes:

To Provide Services: We use your contact information to respond to your inquiries, process your requests, and manage any services we may provide to you.

Website Improvement: Usage data helps us monitor and improve our website's performance and user experience.

Marketing: If you opt-in, we may use your contact information to send you information about our services, promotions, or other updates that may interest you.

Compliance: We may use your personal information to comply with legal obligations or to protect the rights, property, or safety of Libra Cleaning Services Ltd. and its users.

---

3. Data Sharing

We do not sell, trade, or rent your personal data to third parties. However, we may share your information with:

Service Providers: We may engage third-party companies to perform services on our behalf, such as hosting, analytics, or customer support. These providers will only have access to your data to the extent necessary to perform their functions.

Legal Obligations: We may disclose your personal information if required by law or in response to valid legal requests from authorities.

---

4. Data Security

We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.

---

5. Retention of Personal Data

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including any legal or reporting requirements.

---

6. Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

Access: You have the right to request a copy of the personal data we hold about you.

Correction: You can request the correction of inaccurate or incomplete information.

Deletion: You may request the deletion of your personal data when it is no longer necessary for the purposes it was collected.

Restriction: You have the right to restrict our processing of your data in certain circumstances.

Objection: You can object to our processing of your data for direct marketing purposes or on legitimate interest grounds.

Portability: You can request a copy of your personal data in a structured, machine-readable format.

To exercise any of these rights, please contact us at [Your Contact Email].

---

7. Cookies

Our website uses cookies to enhance your user experience. Cookies are small files placed on your device that help us analyze website traffic and improve your browsing experience. You can manage or disable cookies through your browser settings. For more information, please refer to our Cookie Policy.

---

8. Links to Third-Party Websites

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

---

9. Changes to This Privacy Policy

Libra Cleaning Services Ltd. reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review the policy periodically to stay informed of how we protect your data.

---

10. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

Libra Cleaning Services Ltd.
C3 Apollo Court, Neptune Park, Plymouth. PL4 0SJ
Email: info@libra-cs.com
Phone: 44 7554762341

---

Effective Date: 01/08/2024

This Privacy Policy was last updated on 18/09/2024